Case Studies

 
 
 
 
  EXCELLENT  
  
 Based on 330 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Zayan Brooks 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Took my computer in because it had become painfully slow and I was half expecting to be told I needed a new one. They checked it first, explained the issue clearly and got it running properly again. Saved me a fair bit of hassle and money.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Laura Peake 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Brett took a look at my laptop right away and came up with the repair options in under 10 minutes. I think I will choose to replace my laptop instead of repair, but I really appreciated Brett’s honesty in helping me make that decision! Will definitely keep you guys in mind if any issues in future 😊
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Ian McLoughlin 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Brilliant service and great rates, the guys went above and beyond, highly recommended
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 malcolm watson 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Exceptional service and value. Only ones I trust with my laptop.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Jolene “JoeyJoJo” Thompson 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Absolutely amazing! After spending $200 for a geeks2u, unable to solve the problem, he wanted another $200 since it would be a new session. Xander was able to work hard to sort out my problem of being unable to open my laptop with Windows. Mostly unable to fix, he worked hard to solve it. My father died just after I purchased the laptop and I was unaware what was uploaded onto it.  Thank you Computer Mechanics!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Gail Hayes 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
knowledgable and helpful staff
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Edward Baddour 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I had an old computer examined by this company aware that the machine may be beyond its reasonable life. Repair options were explained clearly varying from the simple to complicated.  Fortunately only a simple repair was required and the service was performed very promptly. I am very pleased with the honesty and efficiency of this company and have no hesitation recommending them.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Natalia Isabel Valenzuela Silva 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I highly recommend Computer Mechanics. They repaired my Lenovo laptop with an AMD Ryzen 7 processor that was only two years old. Another repair shop had told me that the motherboard was dead and that my only option was to buy a new laptop. Instead of telling me to replace it, Computer Mechanics carefully checked the laptop, confirmed that the motherboard could be replaced, and repaired it. The total cost was AUD $580, including the motherboard replacement, and they also made sure all of my files were recovered. They even provided a 3-month warranty, which gave me a lot of confidence. Buying a similar laptop in Australia would have cost me around AUD $1,700–2,000, so they saved me a significant amount of money. As an international student, I truly appreciate that they found a repair solution instead of simply recommending a replacement. The only areas I think could be improved are the turnaround time and handling of customers' devices. My repair took a little over two weeks, and when I collected my laptop, I noticed some scratches on the lid that were not there before. I believe taking a little more care with customers' laptops would make an already good service even better. Overall, I am very happy with the result. My laptop is working perfectly again, all of my files were saved, and I am very grateful to the team. I would definitely recommend Computer Mechanics to anyone looking for an honest second opinion and a reliable laptop repair service.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Owen Martin 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Computer Mechanics did a brilliant job. I needed a new screen on my laptop plus requested a second NVMe drive installed (supplied by me). It was all completed perfectly and in a very timely manner. I was very impressed and will use them next time when I need their services. The price was very good too, many other "computer repair"places would have charge a lot more. I can't recommend them highly enough.