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Windows Vista / 7 Once you click the link above. You should see a box like the one below. Just click run.  After this has gone away, wait for the next popup to appear, like below, and click Run again.  From here, you can simply double click the persons name who is helping you over the phone. This will give access to the technician on the other end. But dont worry, nobody else can see or interact with your computer.  Windows XP Once you click the link above, You should see a box like the one below. Just click run.  After this has gone away, wait for the next popup to appear, like below, and click Run again.  From here, you can simply double click the persons name who is helping you over the phone. This will give access to the technician on the other end. But dont worry, nobody else can see or interact with your computer. 
You can drop your Desktop / Laptop into our store. Once here, your computer is inspected and fixed within the fastest possible time.
Can't get to us? We can come out to you. We have several trained onsite specialists who are ready to help you with your problems. Just give us a call to arrange a time.
We offer remote help services. It can either be over the phone support or we can repair your system over the internet using a secure Remote Control application. Give us a call before selecting any of the options below. Windows XP | Windows Vista / 7 | MAC OS X
Services: Our mobile technicians do on-site support and repairs for businesses, home offices and households from $110. We also do workshop repairs, saving you a call-out fee. Our range of services includes virus and spyware removal, networking, internet connections, wireless and data recovery. If you call before 10AM we can almost always do same day service. We pride ourselves on rapid turnaround and advanced problem solving.
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Tips and Tricks
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Tue, 21 Feb 2012 BabySmash If you have small children you will be aware of the OMG WHAT HAVE THEY DONE TO THE COMPUTER phenomenon. Here's a free program that protects you from baby's errant fingers, via Kim Komando's excellent newsletter. |
 Thu, 16 Feb 2012 Path and Pinterest The two coolest new kids on the block. Here's a write-up on the new social media darlings. Pinterest has 10 million users after two months. If you're a visual type and collect web sites you might investigate. |
 Wed, 1 Feb 2012 Churchill on Italian ships Did Churchill actually say he liked to travel on Italian ships because there was "none of this nonsense about women and children first"? Anything suspicious can generally be stress-tested on Snopes. Re Churchill, almost certainly not. |
 Tue, 31 Jan 2012 ASUS Kinect laptops? A report here of a prototype ASUS laptop running Microsoft's way successful Kinect gaming system. Quick! Tell your children! Much rejoicing. |
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Security Desk
Stuxnet You will have read about the reputed US/Israeli worm attack on Iran's nuclear computer facilities. The New York Times has a detailed article on this. Tue, 18 Jan 2011
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Blocks: the new gaming console It's called Sifteo. Electronic blocks. Wireless. Clever. Tue, 18 Jan 2011
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Voice message emails Please don't use this to send Happy Birthday to You songs. Doh. Tue, 18 Jan 2011
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iHot Spots Apple is promising the ability to use iPhones as a mobile Wi-Fi device with the release of its new Operating System. This would mean iPad users can hook into their iPhone's 3G network and wouldn't need a separate data plan. Nice free added benefit. Source. Tue, 18 Jan 2011
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Laptop thievery Closed circuit TV shows a thief stealing a laptop in a fast food joint. Action starts about 1.45 in. Keep your valuables within visual range! Tue, 18 Jan 2011
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Moo0 Voice Recorder Why are people so fond of cows? Anyway, this is free voice recording software; you download it here. It can also be used to record audio you're streaming on your computer but they may violate copyright law so you may want to be careful about that... Source. Tue, 8 Mar 2011
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Misspelled URLs Ever wonder why people bother registering web sites with names almost identical to well known sites?
Because there's a chance a few people will visit that site and be duped into clicking on it; thereby infecting their computer with your virus or trojan software. If you realise you're at such a site, Don't Click Anywhere. Just Close It. More infoTue, 18 Jan 2011
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HTC Flyer A few months away but check out the video before you race in to get an iPad 2. Very nice integration of stylus, finger interface and software. If only they made pretty ads like Apple instead of boring video demos. Tue, 8 Mar 2011
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Wooden iPad cover iPad 2.0: Only has a cover on one side. What a breakthrough! Must have one! Now that we've got that cynical burst out of the way, you can listen to Peta from Miniot showcasing his new wooden iPad cover and the famous Dutch sense of humour. Wed, 30 Mar 2011
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Top 10 smartphones As the author says, people seem to like these sorts of articles. 7 of the 10 are Android phones which sounds impressive, except that Apple only make one. The Samsung Galaxy is #1. There, saved you reading it. Wed, 30 Mar 2011
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WotNews WotNews is a news service that lets you personalise and automate news searches. You tell it what keywords (or people or companies) you want to follow and you get an e-newsletter daily or weekly linking to the news stories. Recommended. Fri, 8 Apr 2011
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Laptop batt life No, you don't have to periodically exhaust your laptop's battery in order to prolong its life. In fact, the opposite is true. Here's the Lifehacker slant on it. Fri, 8 Apr 2011
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Hiding text Some poor bureaucrat in the U.S. failed to properly redact a PDF document about secret submarine business. As explained in the article, if you want to hide text, use the redact feature in the software. Don't just turn the background black... Mon, 18 Apr 2011
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Videos on facebook Here's Dave Taylor's quick and easy guide (no really!) to sharing your YouTube videos on facebook and twitter. Sun, 24 Apr 2011
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Make money off Facebook Now, while people leach time off their employer reading Facebook they can MAKE MONEY TOO, getting paid 10 cents a go for viewing ads. Early retirement, villa in Spain, I can see it now... Sun, 8 May 2011
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Chromebook Google's Chromebook is a cloud computer; your data and your applications all on the web. A simplified operating system. And it comes with its own sales video! Products available in Australia later in the year. Fri, 13 May 2011
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iPad stylus Wanting a stylus for an iPad? First work out whether you want it for writing or sketching... Here's the lowdown from MacWorld and Digital Inspiration. Mon, 16 May 2011
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Skype future Some informed speculation on what might happen to Skype now that it's owned by Microsoft... Mon, 16 May 2011
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Charming site Atlantis: delightfully clever use of a web site for story-telling. Didn't want it to end. Mon, 16 May 2011
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What font is that? In case you ever want a web site that helps you identify that font you really like, so that you can go online and buy it for your website, that would be whatfontis.com Always wanted to create my own font and call it "ofallwisdom". Probably been done. Tue, 31 May 2011
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Predicting house prices Google can predict house prices. It's true; we read it on the Internets. Google can also bath your dog. We may have made that up. Mon, 4 Jul 2011
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Google + Google's new social ap looks promising and has an elegant interface. in the normal hype and tease manner, there is a limited trial and a waiting list. That link also gives you a walk-through of the features. Tue, 5 Jul 2011
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Pretty new gmail Coming soon. New gmail themes. Preview here. Sat, 9 Jul 2011
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Keep yr kids busy Mon, 18 Jul 2011
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Strange noises Yep. You should get that looked at. Here's an article on that. And here's our phone number: 9325 1196. Sat, 23 Jul 2011
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Google + Circles, hangouts, huddles; it all sounds like a big 1960's cuddle-fest doesn't it? Google + vs Twitter & Facebook; a quick rundown. Sun, 31 Jul 2011
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NFC The latest chip to be added to your phone is the NFC (near field communication). Touch it against something containing an RFID chip (don't ask) and it will make your phone do something. Have I made myself clear? Can be used to pay for goods, make a call or activate very cool music devices. Sun, 31 Jul 2011
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Wet iPhones We fix 'em. Our sister business iCareRepairs does all sorts of restorative magic on iPhones. Dropping them in water seems a pretty common pastime. Here's a waterproof case, thoroughly reviewed by The Next Web. Wed, 3 Aug 2011
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Google ++ From the Geeks Are Sexy website - we all knew that - a chart that shows how fast Google Plus has attracted people compared to even Facebook and Twitter. Main advantage in G+ is that it gives you simple control over who sees what. Tue, 9 Aug 2011
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Gadgets for 1 year olds OK you know about Engadget & you know about Gizmodo, but did you know about BabyGadget? Follow the link for very cool baby-feeding apparatus. Thu, 18 Aug 2011
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Desktops The thing about desktop designs is that they're often too busy, making it hard to find icons and documents that sit on top of it. Here's a site with many elegant, simple desktops. Much more interesting than the standard Windows offerings. Thu, 18 Aug 2011
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New photo sharing Here's a new twist on photo sharing. Photovine. You'll understand the concept if you watch their short video. Thu, 18 Aug 2011
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Repetitious emails Hotmail & Gmail let you set up re-usable email messages - in case you need to send the same emails out over and over; e.g. "I've told you before. Stop sending me lousy jokes". With gmail you do this using 'canned responses'. Instructions are here; basically you need to go to Settings (the picture of a cog) then allow the canned responses option in Labs.
Holiday auto-replies are also done in Settings but under the General tab.
Here's the Hotmail equivalent. Hope this saves you time. Thu, 25 Aug 2011
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Make $$$ from FB You can make money by reporting bugs to Facebook. We'll all be RICH! There's a $500 bounty but it's aimed at security professionals rather than the general public. Probably be more profitable than computer repairs! Technical details here. We found out about it here. Thu, 1 Sep 2011
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Sony Tablets They've launched the Tablet S and the Tablet P. Both products have some advantages over an iPad. The P is for Pocketbook. It's a foldable e-Book reader. The Tablet S gives you PlayStation ability portably. The other MAJOR advantage you get with an Android device is that they run Adobe Flash. This means you get lots more video content in the web browsing than on an iPad. Worth a look if you're iPad aware but not yet committed. Article. Thu, 8 Sep 2011
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HP Pavilion Here's a cute little notebook with a sexy skin. The HP Pavilion dm1 has an 11 inch screen, is low cost and comes with a high-tech rubber surface. Should ship next month-ish. Review here. Thu, 8 Sep 2011
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Find that font What the font helps you identify any font you find on the Net or in a print publication. Scan the logo, upload the result and odds are good the site will find it. Then, if you want to use the font, you can buy it and be completely legal and support the schmo who put all the effort into creating it. Thu, 22 Sep 2011
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Save your laptop Here are 10 tips to make sure your laptop goes the distance. Some obvious, some not so much. Following these tips may save you having to bring your broken laptop into Computer Mechanics. Perhaps it's best you don't read them. Thu, 22 Sep 2011
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Smartphone battery Here's a list of apps that help you conserve battery life in your Android or iPhone. Typically they assess your usage by app and predict how long you have left to Sun, 25 Sep 2011
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Windows 8 No-one knows anything about Windows 8 except you, me and the readers of PC Magazine. When it ships, in maybe 12 months, it'll be like Windows 7 but it'll also have tabletty features. Somewhat like Apple's Lion OS. Microsoft are saying all Win7 apps will run in Win8 and we believe them. No, really. Wed, 28 Sep 2011
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eBook winner From a value stand-point, the Kindle Fire is the 1st real competitor to the iPad. The iPad's a great toy, but if you're looking for an e-Book reader, you'd be nuts to shell out $500 when you can get the Fire for $200 (b&w Kindle $79). Those prices are U.S. and the Fire's not available here yet. Review. Thu, 29 Sep 2011
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Photoshop alternatives Here are a few alternatives to Photoshop, which is basically a photo editing tool for professionals. Photoshop Elements is a cut-down version at a cut-down price. Gimp and Artweaver are free products with some limitations but hey, free. Gimp runs on a Mac too. Artweaver is Win only. Wed, 5 Oct 2011
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Tips for school A bunch of web sites that help students, though there seems to be no Instant Essay link. Because that would be IMMORAL. Printable paper is clever; print yr own graph paper. Here's the full list via StumbleUpon. Sun, 23 Oct 2011
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Get a job with Google This is a pretty interesting infographic on Google's eccentric employment habits but he guy who did it is never going to make the cut. 4,000 - 6,000 out of million is not .01% to .04%. Don't call us, we'll call you. Mon, 17 Oct 2011
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Ultrabooks - Zenbooks Some criticism on the Internets about the new Acer S3 Aspire Ultrabook, but fullsome praise here for its competitor, the ASUS Zenbook. It's fast, it's gorgeous and it's not an Apple. Sun, 23 Oct 2011
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Skype recording So your kids are talking to their grandparents on Skype. That's great; you should totally record it. Because they're cute and trust me, they won't be that way forever. Here's a free solution. Tue, 1 Nov 2011
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Check your speed Here's an easy speed test site so you know how fast your broadband connection is (compared to the theoretical number your ISP used to sign you up). Download speed is the critical one; it measures how quickly web pages load and how quickly your files download. Tue, 1 Nov 2011
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Check my VOIP OK, so here's a page that tests your VOIP service. (If you don't know what VOIP is, you don't need this page). Click on the vertical VOIP tab in the main column of the web site and wait for the page to load; it takes a minute or two. You want a MOS score of 4 or 5. Tue, 1 Nov 2011
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Travel tips The Travel Q&A app mines the profiles and photos of your Facebook friends so that you can leach information off them about your next travel destination. You access it through the Uptake web page. Of course, signing up means your destinations also become obvious to them... via Gigaom Thu, 10 Nov 2011
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eCommerce If you have an eCommerce site, read the following article to improve your conversion rates. If you're a consumer, read it to avoid getting sucked in. THIS. Thu, 10 Nov 2011
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Christmas for cool kids They've probably already got it. Skyrim. Role-playing game. Go. Buy it. Wed, 30 Nov 2011
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Music streaming Here's a decent review of music streaming services now available in Australia. Suddenly there ARE some. These services work out a LOT cheaper than buying CDs and a lot more customisable than radio. There's even a service for Blackberry users! Thu, 1 Dec 2011
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iPen You won't get one in time for Christmas but someone's raising money to develop a better stylus for the iPad. Luckily, there are still 3 things that do not have "i" before them: the iBin, the iLaundry and the iToilet. Sat, 10 Dec 2011
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Recording your genius All of your Tweets and Facebook posts; you need a way of recording them for posterity. Your grandchildren will be so proud. ThinkUp was developed by Gina Trapani, one of Google's high-flyers. We're like THAT. Sat, 10 Dec 2011
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Way cool research Google gets its organisational act together with Think Insights. Worth a look if you are a research tragic. Sat, 10 Dec 2011
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Word shortcuts Some of the best shortcuts in Microsoft Word only require a single box to be ticked. Go to Tools | Autocorrect | Math Autocorrect and tick the box that says 'Use math autocorrect rules outside maths regions'. Now when you type '-->' it turns into a proper arrow. reak turns into a carriage return symbol, degree turns into a degree symbol and >= turns into a proper greater than or equals sign. And so on.
Don't tell anyone. It's a secret. Thu, 15 Dec 2011
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Pinteresting There are a number of pretty cool new tools for stealing pictures and articles off the web and making them look like your own. Curating. Not stealing. Try Scoop.it or Pinterest. Mon, 19 Dec 2011
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Need a 3G iPad? Kind of depends where you're using it. If it's just at home and at work, save some dough and get just the wi-fi version. Here's a longer version of that second sentence. It's an American article; remember we don't have as much public wi-fi as they do. Mon, 19 Dec 2011
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Banks and Facebook A suggestion here that some online banks in the US are using Facebook to analyse your credit risk. Actually, I think that's too silly to even worry about. Except this, from Lenddo's terms and conditions: IF YOU FAIL TO REPAY, Lenddo MAINTAINS THE RIGHT TO NOTIFY YOUR FRIENDS, FAMILY, AND COMMUNITY. Well that would be a new high in banking ethics. Mon, 19 Dec 2011
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Gmail shortcuts If you're a Gmail user, type a question mark to bring up the full list of shortcuts available. Obviously it doesn't work if you're typing an email (because it would assume you want to type a question mark) but if the cursor is anywhere else, it works. Via Lifehacker. Wed, 28 Dec 2011
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Safely syncing The vexed question of syncing your Apple devices without obliterating the songs/pics you wanted to keep. A detailed guide by Kim Komando. Thu, 29 Dec 2011
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Ice cream sandwich It's the new Android operating system and it's been largely well received; faster, smoother, etc. A new Android tablet at least matches an iPad in performance and there are nearly as many apps now.
Don't buy a new Android device without checking it runs ICS.
Android tablets are still struggling big time to get a foothold. Within months though, they'll have the advantage over Apple of running Flash media, i.e. more web video. Thu, 5 Jan 2012
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Pictures in Gmail Hard to believe they'd make it so hard to insert a photo in the middle of an email but they do. You need to open the Settings and find the Labs tab, then enable the Insert Image icon. Why is it not there for everyone? Who says Google is smart?? Wed, 11 Jan 2012
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Why use Twitter (1) My adult son bought a game, Magic the Gathering, and insisted I play it with him. 192 pages of rules and 804 sections. We received advice & help from people on Twitter but the girl who lives in the apartment opposite (a nodding acquaintance) saw a tweet and invited us over to play. Adult son walked over tonight and they cast spells at each other. Thu, 19 Jan 2012
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Top Apps Here are the Lifehacker top apps, nicely classified by operating system. There are lots of these sorts of summaries about but Lifehacker is a pretty good source. Here's their recommended (free) time tracker and here's their recommended (free) To Do list software. Piece of paper and a pen. Kidding. Tue, 24 Jan 2012
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ASUS Kinect laptops? A report here of a prototype ASUS laptop running Microsoft's way successful Kinect gaming system. Quick! Tell your children! Much rejoicing. Tue, 31 Jan 2012
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Churchill on Italian ships Did Churchill actually say he liked to travel on Italian ships because there was "none of this nonsense about women and children first"? Anything suspicious can generally be stress-tested on Snopes. Re Churchill, almost certainly not. Wed, 1 Feb 2012
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Path and Pinterest The two coolest new kids on the block. Here's a write-up on the new social media darlings. Pinterest has 10 million users after two months. If you're a visual type and collect web sites you might investigate. Thu, 16 Feb 2012
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BabySmash If you have small children you will be aware of the OMG WHAT HAVE THEY DONE TO THE COMPUTER phenomenon. Here's a free program that protects you from baby's errant fingers, via Kim Komando's excellent newsletter. Tue, 21 Feb 2012
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